Policies 

Refund & Cancellation Policy

 

At The SHAPED Studio, we value your time and energy, and we ask that you respect ours. Please review our policies below so we can continue to provide the best experience for everyone.

 

Training & Recovery Services

    •    Cancellations: We require at least 24 hours’ notice to cancel or reschedule any training session, class, or recovery service (including Pause for Healing, cupping, and assisted stretch).

    •    Late Cancellations / No-Shows: Sessions canceled with less than 24 hours’ notice or missed entirely will be charged in full and cannot be refunded.

    •    Packages: Pre-purchased sessions and packages are non-refundable, but they may be transferred to another eligible client within 30 days with written approval.

    •    Lateness: If you arrive late, your session will end at the originally scheduled time.

 

Classes & Events

    •    Cancellations: Event and class bookings are non-refundable. You may transfer your spot to another participant by emailing us at least 12 hours in advance.

    •    Studio Cancellations: If SHAPED Studio cancels an event or class, you will receive either a full refund or a credit toward a future booking—your choice.

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Refunds

    •    Refunds are only issued if SHAPED Studio cancels a service or event and you are unable to reschedule. Otherwise, all payments are final.

 

Contact

 

For questions regarding cancellations or policies, email us at info@shapedbylish.com or call 267-901-9862